Terms of Service

January 25, 2010

By placing your order, you are accepting the following terms of service.

Under no circumstance can we be held liable for more than the purchase price of the seeds.
We test seed germination and guarantee that we meet or exceed Germination Standards. In those very rare cases when germination rates are less than perfect, we add more seeds to the packet, so you still have enough to grow. These packets will be clearly marked.
We cannot guarantee the germination of seeds purchased one year and not planted until the next year or later. Customers are responsible for storing seeds under the proper conditions if they want seeds to remain viable past the purchase year.
We package the seeds with enough padding to avoid potential crushing in the mail sorting machines. However, seed germination may be negatively impacted by extreme weather conditions while the seed package is in the mail. Please make sure that you do not place your order when extreme temperatures are forecasted in your area. If you are unsatisfied with the seed germination within 120 days from placing the order, we will be happy to send you a replacement packet of the same or a different variety, or issue a refund for the problematic seed packet.
Cheque purchases: We wait for a check to be cleared by the bank before shipping the order. Clearing US checks may take up to 10 days. There will be a $20 charge for a dishonored ("bounced" or returned) check.
We do not substitute varieties.

It is the responsibility of the importer (=the purchaser) to ensure that the seeds you ordered are not on a restricted list within your country, and you have obtained all necessary documentation to allow the import.
As we ship only small seed packets, phytosanitary certificates are not required when sending seeds to the USA, but US customers may want to obtain a Small Lots of Seed Permit from the USDA prior to making the purchase, as there is a small chance that the seeds can be confiscated and destroyed by the US customs.
Overall, we have been very successful shipping seeds safely to France, South Africa, Hong Kong, Japan, Germany, United Kingdom, USA, and within Canada.

Shipping and handling fees are non-refundable under any circumstances.
PayPal fees are only refundable within 60 days from the payment date.
We are not responsible for any damage to the seed order once it leaves our farm. We provide proper packaging, but if the seeds are damaged in the mail, we cannot be held responsible. This also applies to the cases when the seeds are intercepted and destroyed by the customs. Having said that, we will be happy to mail you another package, if this ever happens. In this case we will only charge you the additional actual shipping cost.